Welcome to Elevate!
Whether you're sharpening your skills through our dynamic Sales Masterclasses or diving deep into our core product trainings, this series delivers practical, high-impact content that supports real-world success. Each training module is crafted with a variety of learning tools—videos, guides, interactive activities, and peer discussions—so no matter your learning style, you’ll find what you need to thrive.
At Payroc, we believe great training builds great teams. This series isn’t just about learning—it’s about growth, leadership, and building a culture of empowerment that drives performance.
"Tell me and I forget. Teach me and I remember. Involve me and I learn."
— Benjamin Franklin
Train Anywhere, Anytime with Elevate Mobile!
Log in from any Apple or Android device to access every course—whether you’re at your desk, in the field, or meeting with a merchant. Training on the go has never been easier!
To sign up, use the domain: elevate-payroc
Elevate Industry Training
Welcome to Industry Training at Payroc. This learning path provides foundational knowledge of the payments industry, including merchant processing basics, key players and how Payroc fits into the ecosystem. Whether you're new to the space or looking to refresh your knowledge, these courses offer insight into evolving trends, regulatory factors, and competitive differentiators that impact how we deliver value to our merchants. Understanding the industry is the first step toward becoming a trusted advisor.
Elevate Product Training
Payroc's Product Training module is designed to give you hands-on knowledge of our most powerful solutions. Core Products like Roc Terminal +, Roc Services, RocGiving to our specialized tools such as Clover, Biller Genie, FluidPay or Dealer Pay, these sessions explore features, benefits, vertical market use cases, and competitive positioning. You’ll walk away with a clear understanding of what makes each solution unique—and how to present it confidently to potential Payroc clients.
Elevate Sales Training
Sales Training at Payroc is about more than just closing deals—it’s about building lasting value. Theses modules will cover core skills like prospecting with purpose, handling objections, and mastering the art of the discovery call. With tailored tracks for both 1099 and W-2 reps, you'll explore how to align solutions to specific business needs, present with confidence, and position yourself as a payments expert. Courses like Close More Deals and the Ultimate Sales Prospecting Guide are designed to sharpen your skills and elevate your performance.
Elevate Systems Training
Learn how to navigate and utilize key sales and operational tools including Boarding Wizard, Agreement Express, PPS, and Payroc Insights. This training ensures you can efficiently board merchants, manage applications, and access reporting tools to support smarter selling and seamless operations.
InfoSec Training
Information Security (InfoSec) is the discipline of safeguarding sensitive data and systems from threats. It encompasses policies, procedures, technologies, and controls designed to ensure the confidentiality (only authorized access), integrity (accuracy and trustworthiness), and availability (accessible when needed) of information. InfoSec applies to everything from passwords and encryption to employee training and incident response.